Saturday, October 6, 2012

Be Nice or Leave!

Hello world! Sometimes the cat's just got my toungue - or fingers - and I'm just not motivated to go to the computer and type out my thoughts.  Maybe its been because this summer has been a whirlwind! Maybe its because my mind is going 1,000 mph and I can't sit still... Whatever the reasons/excuses - I'm back.

So as you know, I have a doggie daycare.  Yesterday, I was challenged in a way that I haven't let myself been in a long time! 

A lady comes in with her adorable 4 mo old JRT. For the interview. Dog interview.

I broke my rule and allowed her to come in while we had a packed house.  I just thought, maybe if she saw the fun, the calm, the cozy inside, she wouldn't look like a deer caught in headlights. 

Bad move.

She immediatly looks at Champ - our priceless, gentle giant - pit bull.  "THAT'S A PITBULL...." she says.

Yes, that's also the sweetest love bug on the planet - I say back.  I'm holding her pup at this time.  She says, no, no, no my dog isn't going back there with all those other dogs.... So I instantly hand her back her dog. "No problem" I said - and was ready to open the door and shoo her away. 

I'm not like that with potential customers. Really I'm not.  But I took offense (and shouldn't have) to her snide remarks about any of our dogs. She had no idea, that if her Jack Russell went in the back room, and played with the big boys, he'd be running circles around all of them - and have the time of his life. 

Ugh.  After twenty tortuous minutes, she finally left to go run errands, and allowed her pup to stay with us "on one condition" - that he not go in the back to play with the big boys.

Ok fine. So he stays in the smaller room, with the couch potato dogs, who just want to nap.  And being that he's a puppy, soooo thrilled to be in doggie daycare - he starts scratching on the door to go back to play with the other dogs.  In the big room, we have 3 lb dogs hanging out with 180 lb dogs. No cages. No crates. No fights. Its calm and managable chaos. My staff are pro's. We've been doing this a long time. So I found this lady so darn annoying.

She called to check on him, and I said listen, maybe you should pick him up, bring him back when he is older and you are more secure of his safety. She says ok sure. She comes back, much sweeter this time.  She said her husband told her that she was neurotic.  She said can her dog come back next week? Or his he banned from daycare?

(we never fail 4 month old puppies from daycare interviews, btw)

I'm hoping that when she really knows the feistiness of a JRT, she'll trust this process more.  We don't put dogs in danger in our facility, ever.  We don't cage the dogs - they're all happy wonderful creatures.  And I love them all.

So don't dis our pits - don't dis our dogs - and Be Nice - or Leave!

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